Privacy Policy – How jl989 Protects Your Data

1. About This Policy

This Privacy Policy ("Policy") is issued by jl989 ("jl989", "we", "us", "our"), the operator of the online gaming platform accessible at jl989.vip. It applies to all personal data we process in connection with your use of the jl989 platform, including the website, all gaming products (casino, sports betting, slots, bingo), customer support channels, and any marketing communications.

By registering for a jl989 Account or continuing to use the platform after this Policy is published, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Policy, you should discontinue use of jl989 and contact us to close your Account pursuant to the procedure described in our Terms & Conditions.

This Policy should be read alongside the jl989 Terms & Conditions, which govern your use of the platform and incorporate this Policy by reference.

2. Personal Data We Collect

jl989 collects the following categories of personal data, depending on how you interact with the platform:

2.1 Identity & Contact Data

2.2 Identity Verification (KYC) Data

2.3 Financial Data

2.4 Gaming Activity Data

2.5 Technical & Device Data

3. How We Collect Personal Data

jl989 collects personal data through the following channels:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion.
• Automatically — through cookies, session tracking, and server logs when you access and navigate the jl989 platform.
• From payment service providers — transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, and other approved payment processors when you initiate a deposit or withdrawal.
• From identity verification service providers — confirmation of ID document authenticity and liveness check results during KYC onboarding, where a third-party verification service is used.
• From PAGCOR and law enforcement — where required by our operating license or applicable law, jl989 may receive information from PAGCOR or Philippine law enforcement authorities in connection with regulatory compliance or investigations.

4. Purposes of Processing

jl989 processes your personal data for the following purposes:

• Account creation and management — registering your Account, verifying your identity, and maintaining your player profile.
• Delivery of gaming services — enabling you to place bets, access casino games, participate in bingo, and use all other platform features.
• Payment processing — processing deposits, calculating and crediting winnings, and executing withdrawal requests to your registered payment method.
• KYC and AML compliance — verifying player identity and monitoring transactions for anti-money laundering compliance as required by PAGCOR licensing conditions and applicable Philippine law.
• Fraud prevention and security — detecting and preventing unauthorized Account access, collusion, bonus abuse, and other fraudulent activity.
• Responsible gaming — monitoring gaming behavior to identify indicators of problem gambling and enabling player-initiated responsible gaming tools (deposit limits, self-exclusion).
• Customer support — responding to your inquiries, complaints, and support requests.
• Legal and regulatory compliance — meeting our obligations under PAGCOR regulations, the Philippine Data Privacy Act, and any other applicable laws.
• Platform improvement — analyzing aggregated, anonymized usage data to improve platform performance, game offerings, and user experience.
• Marketing communications — sending you promotional offers and platform updates, where you have provided consent and have not withdrawn it.

5. Legal Bases for Processing

Under the Philippine Data Privacy Act and applicable data protection principles, jl989 processes personal data on the following legal bases:

• Contractual necessity — processing required to perform the jl989 player agreement, including account management, payment processing, and service delivery.
• Legal obligation — processing required to comply with PAGCOR licensing conditions, AML regulations, tax reporting obligations, and other mandatory legal requirements applicable to jl989 as a licensed Philippine gaming operator.
• Legitimate interests — fraud prevention, platform security, and platform improvement activities, where these interests are not overridden by your privacy rights.
• Consent — marketing communications and any other processing activities for which jl989 has specifically requested and obtained your consent. You may withdraw consent at any time by contacting jl989 support.

6. Data Sharing & Disclosure

6.1 Service Providers

jl989 shares personal data with carefully selected third-party service providers who process data on our behalf, under binding data processing agreements that require them to maintain equivalent data protection standards. These include: payment processing providers (GCash/GFinance, Maya, banking partners), identity verification service providers, cloud hosting and infrastructure providers, customer support platform operators, and fraud detection service providers.

6.2 Regulatory Disclosure

jl989 is required to disclose certain player data to PAGCOR as part of its regulatory reporting obligations. We may also disclose data to Philippine law enforcement authorities, courts, or other government agencies where required by a valid legal order, subpoena, or applicable law.

6.3 No Sale of Personal Data

jl989 does not sell, rent, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. Your data is shared only as described in this Policy and only to the extent necessary for the stated purpose.

6.4 Business Transfers

In the event of a merger, acquisition, or transfer of substantially all of jl989's assets to another entity, personal data held by jl989 may be transferred as part of that transaction. Players will be notified of any such transfer via on-platform notification or SMS prior to the effective date, with an opportunity to close their Account if they object.

7. International Data Transfers

Where jl989 uses service providers whose infrastructure is located outside the Philippines — including cloud hosting or third-party software vendors — your personal data may be transferred to and processed in countries other than the Philippines. In all such cases, jl989 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with NPC guidelines, to ensure that your data receives a level of protection equivalent to that required under Philippine law.

8. Data Retention

jl989 retains your personal data for as long as your Account is active and for a further period as required by applicable law or regulation after Account closure. PAGCOR licensing conditions and Philippine AML regulations currently require gaming operators to retain player records — including KYC documents, transaction histories, and bet records — for a minimum of five (5) years following Account closure. After the applicable retention period expires, personal data is securely deleted or anonymized.

Marketing communication consent data is retained until you withdraw consent. Technical log data (IP addresses, session logs) is retained for a maximum of twelve (12) months unless required for an ongoing fraud investigation or legal matter.

9. Security Measures

jl989 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jl989 servers
• Encryption at rest for sensitive data categories including KYC documents and financial account identifiers
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Multi-factor authentication requirements for all jl989 staff with access to production systems
• Regular security assessments and vulnerability testing of the jl989 platform
• Incident response procedures for detecting, containing, and reporting data breaches in accordance with NPC notification requirements

Notwithstanding these measures, no data transmission over the internet or electronic storage system is completely impenetrable. jl989 cannot guarantee absolute security, but we commit to prompt notification of any breach that materially affects your personal data, in accordance with NPC reporting timelines.

10. Cookies and Tracking Technologies

jl989 uses cookies and similar tracking technologies on the jl989.vip website. Cookies are small text files stored on your device when you visit the site. jl989 uses the following categories of cookies:

• Strictly necessary cookies — required for the platform to function, including maintaining your login session and remembering your cart or game state. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and display options. Disabling these may affect your experience.
• Analytics cookies — collect anonymized data about how users navigate the platform, used to improve site performance. No personally identifiable information is collected through analytics cookies.
• Security cookies — help detect and prevent fraudulent activity, including identifying bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies will prevent you from using the jl989 platform.

11. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl989:

• Right to be informed — the right to know what personal data jl989 collects and how it is processed, as set out in this Policy.
• Right of access — the right to request a copy of the personal data jl989 holds about you.
• Right to correction — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure — the right to request deletion of your personal data, subject to jl989's legal retention obligations (see Section 8).
• Right to data portability — the right to receive a copy of your personal data in a structured, machine-readable format.
• Right to object — the right to object to processing of your personal data for marketing purposes or based on legitimate interests.
• Right to lodge a complaint — the right to submit a complaint to the National Privacy Commission (NPC) of the Philippines if you believe jl989 has violated your data privacy rights.

To exercise any of these rights, contact jl989 at [email protected]. jl989 will respond to data rights requests within thirty (30) days of receipt, or within any extended timeframe permitted by NPC guidelines where the request is complex.

12. Minors and Age Restriction

jl989's platform is strictly intended for individuals aged 21 years or older. jl989 does not knowingly collect or process personal data of any individual under the age of 21. If jl989 discovers that an Account was created by a person under 21, the Account will be immediately suspended, all funds will be returned to the payment source, and all personal data collected will be deleted as quickly as technically practicable, subject to any legal retention obligations. If you believe a minor has registered on jl989, please contact support immediately.

13. Changes to This Privacy Policy

jl989 reserves the right to update or amend this Privacy Policy at any time. Material changes — including changes to the categories of data collected, new purposes of processing, or new third-party sharing arrangements — will be communicated to Players via SMS notification to their registered Philippine mobile number and via on-platform notification upon login. The updated Policy will display a revised "Last Updated" date. Your continued use of jl989 after the effective date of any material change constitutes acceptance of the updated Policy.

14. Contact & Data Protection

For all privacy-related inquiries, data rights requests, or concerns regarding jl989's handling of your personal data, please contact us:

Please include your registered mobile number and a brief description of your request in your message. jl989 will acknowledge receipt of your request within five (5) business days and provide a substantive response within thirty (30) days.

For formal complaints to the Philippine data protection regulator, you may contact the National Privacy Commission (NPC) through their official government channels.